FAQ
3k 777 FAQ — Deposits, Withdrawals and Betting
From deposits to withdrawals, cricket betting to account security — here you will find clear and detailed answers to the questions that come up most often when playing at 3k 777. More than 20 questions and answers are organised into five sections below, so you can quickly find the information you need.
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৳200
Minimum Deposit
How to Deposit Money
Details on how to deposit at 3k 777, the minimum amount, and solutions to common issues are provided below. You can go to the 3k 777 Login page to access your account and go directly to the deposit option.
In most cases the balance updates within a few minutes of making a deposit. If it takes more than 15 minutes,
collect the transaction ID and amount from your mobile wallet. Then contact 3k 777's 24/7 live chat
support — they usually verify and fix the balance quickly.
Refreshing your browser or logging out and back in often resolves the issue as well.
3k 777 does not charge any fee for deposits.
The full amount you deposit will be added to your account.
However, your mobile banking provider (such as bKash, Nagad, or Rocket) may apply its own
service charges according to its own terms — it is best to check with that provider
for details.
3k 777 supports deposits via three methods — bKash, Nagad, and Rocket.
The minimum deposit for each method is ৳200.
Go to the payment page, select your preferred method, enter your mobile number and amount,
then confirm from your wallet. The whole process usually takes just a few minutes.
Log in to your 3k 777 account, go to the deposit menu, and select bKash.
Send the required amount from your bKash app or USSD to the payment number shown.
After sending, enter the transaction ID in the form to confirm.
The minimum amount is ৳200. Once the deposit is successful, your balance updates automatically.
Yes. 3k 777 offers a 150% bonus on the first deposit, up to a maximum of ৳5,000.
For example — depositing ৳1,000 adds ৳1,500 in bonus, giving a total balance of ৳2,500.
To withdraw bonus funds, you must complete wagering of 10 times the bonus amount, which is ৳15,000.
To claim the bonus, go to the promo section and activate the offer.
How to Withdraw Money
For details on withdrawal conditions, timelines, and common reasons for delays, see the Q&A below. Members of 3k 777's VIP Program may receive priority service.
Winnings from bonuses cannot be withdrawn directly — wagering must be completed first.
For the welcome bonus, you need to bet 10 times the bonus amount.
For example, if you receive a ৳5,000 bonus, you must complete ৳50,000 in bets before the winnings can be withdrawn.
Once the wagering requirement is met, the amount moves to your withdrawable balance.
The standard processing time for withdrawals from 3k 777 to bKash, Nagad, or Rocket is within 1 hour.
After you submit a request, the team verifies it and sends the funds.
The minimum withdrawal amount is ৳1,000. Requests below this amount cannot be processed.
Verified accounts are processed faster.
If your withdrawal request has been pending for more than 1 hour, contact 3k 777's live chat and
provide your request reference number or amount.
Occasionally there may be a slight delay due to account verification or additional security checks.
The support team will assess the situation and resolve it promptly.
Yes. 3k 777's withdrawal service runs 7 days a week, 24 hours a day.
Whether it's late at night or a public holiday — you can submit a request at any time and the standard processing time remains the same.
However, in rare cases there may be some delay due to mobile wallet server issues.
Yes. For security reasons, 3k 777 only processes withdrawals to the mobile wallet
that is registered to your account and is in your own name.
It is not possible to send funds to a bKash, Nagad, or Rocket number registered in someone else's name.
This is in place to protect your money, as it reduces the risk of fraud.
Cricket & Sports Betting
Here are answers to the most common questions about cricket betting on 3k 777 — covering match cancellations, reading odds, and understanding markets.
If a match result is declared "no result" due to rain or any other reason, that bet is generally considered void
and the stake is refunded.
However, if a certain portion of the scheduled overs have been completed and a result is declared via the DLS method,
the bet may be settled based on that result. For specific rules,
read the details on the Terms & Conditions page.
Decimal odds of 2.25 means you get ৳2.25 back for every ৳1 staked if you win — this includes your original stake and profit.
Example: if you bet ৳200 on Team A at decimal odds of 2.25, you receive a total of ৳450 if you win
(৳250 profit + ৳200 original stake). These same odds are written as 5/4 in fractional format and +125 in American format.
On 3k 777, the match winner market — who wins the match — gets the most bets.
Alongside that, innings runs, top batter, first wicket partnership, and
over/under markets are also very popular.
During live betting, you can add multiple matches to a multi-bet to increase the odds.
Example: a multi-bet across three matches with odds of 1.40, 1.60, and 1.70 gives combined odds of 3.81 — a ৳100 bet returns ৳381 if you win all three.
Yes. On 3k 777, you can bet on major cricket events including BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches.
Each match has its own markets — both before the match starts and during live play.
The betting market is most active during the BPL season.
You can find more details about sports betting on the 3k 777 Bet page.
Absolutely. On 3k 777, you can bet on multiple sports including football alongside cricket.
There is also the option to bet on popular gaming tournaments in the esports section.
Live casino, slots, and card games offer separate entertainment as well — each player can choose their preferred section.
Contact & Support
Everything you need to know about 3k 777's support team — hours, languages, contact methods, and how to get a quick resolution.
Yes. 3k 777's support team works 7 days a week, 24 hours a day.
Service is never stopped at night, in the early hours, on public holidays, or during Eid.
For any issue — whether a deposit is stuck, a game won't load, or anything account-related —
you can get a quick response via live chat.
Yes. 3k 777's support team provides service in both Bengali and English.
For Bangladeshi players, it is easier to communicate in Bengali.
If you write in Bengali, you will receive a reply in Bengali.
There is no need to worry about being unable to resolve an issue due to language.
There are two ways to contact 3k 777 — live chat and email.
Live chat is the fastest — you can start it by clicking the chat button on any page of the site.
Email is convenient for sending detailed issues along with screenshots.
The live chat link and email address can be found on the support page.
Before speaking with the support team, keep the following information handy:
your 3k 777 username or registered mobile number; when the issue occurred (date and time);
the transaction ID for deposit or withdrawal issues; and a screenshot of the problem (if available).
Providing this information will help resolve the issue much faster.
Account Security
Some important steps are necessary to protect your 3k 777 account and money. You can also read more on the Responsible Gaming page.
A strong password should be at least 12 characters long and include uppercase (A-Z) and
lowercase (a-z) letters, numbers (0-9), and special characters (@ # ! $).
Do not use your own name, date of birth, or simple words (such as "password123").
Avoid using your 3k 777 account password on any other site.
The 3k 777 platform uses SSL encryption technology, which keeps your personal information and
financial transaction data secure.
If you see "https" and a padlock icon in the browser's address bar, the connection is encrypted.
Still, stay cautious on your end — it is best not to log in over public Wi-Fi.
The Privacy Policy has full details on how data is used.
Never. You should never give your OTP, bKash PIN, Nagad PIN, or Rocket PIN to anyone —
not even 3k 777's support team will ever ask for them.
If someone identifies themselves as a 3k 777 representative and asks for these, it is an attempt at fraud.
Report it immediately via the site's official live chat.
If you suspect something, take these steps quickly:
First, change your 3k 777 account password.
Then change the password/PIN for your email and mobile number as well.
After that, contact live chat immediately — the team can review account activity and
temporarily suspend the account if needed.
The sooner you report it, the lower the chance of loss.
Your 3k 777 account can be used from both mobile and computer.
However, one account is meant for one person — the same account should not be shared among multiple people.
This ensures the security and proper use of your account.
Logging in is also convenient through the Android and iOS apps — available through official channels.
Still have questions? Talk to us directly
If you didn't find the answer to your question in this FAQ, contact 3k 777's support team directly. They are ready to help in both Bengali and English.
Live Chat
Click the chat icon on any page of the site. The fastest way to get a response — 7 days a week, 24 hours a day.
Email Support
Send detailed issues or screenshots by email. Email address: [email protected]
When contacting support, have your username and transaction details ready — this will help resolve issues faster.
No 3k 777 representative will ever ask for your password, OTP, or mobile banking PIN.